Policies
Warranty Policy
What is covered
We warrant machines we manufacture against defects in materials and workmanship under normal agricultural use. The warranty period for your machine is stated on its product page and on your order confirmation; terms vary by model.
What we do
Where a valid claim is accepted, we will repair or replace the affected part, or replace the machine, at our discretion. Parts supplied under warranty carry the remaining warranty of the original machine.
What is not covered
- Normal wear items such as discs, tines, shares, belts and filters.
- Damage from misuse, overloading, accident or operating outside rated limits.
- Unauthorised modification or repair, or non-approved replacement parts.
- Failure to carry out the maintenance set out in the operator manual.
- Corrosion or deterioration from storage conditions or environment.
- Third-party components, which carry their own manufacturer warranty.
Making a claim
Stop using the machine, then contact us with the serial number from your build record, a description of the fault, photographs and the operating hours. Email support@legacyartmanagement.com or call +1 (470) 961-6607. We acknowledge claims within 3 business days and advise on inspection.
Costs
Parts and labour for accepted warranty repairs are covered. Travel, transport of the machine and any diagnostic work on faults found to be outside warranty may be chargeable; we tell you before incurring such costs.
Statutory rights
This warranty is in addition to, and does not limit, the rights available to you under applicable law.